🗺️ PgMP 全景流程圖

來源:20260522新增/PgMP學習歷程 - 全景_cadmus修改版本.pdf (3 頁)
作者:cadmus 修改版本(基於 Richard PgMP 4th 全景)
萃取日期:2026-05-22
類型:補充筆記 — 全景流程圖
備註:PgMP 4th 完整生命週期橫向矩陣,跨 Vision-Strategy-Lifecycle 多領域,可作為「整合考綱」§11 生命週期段的視覺骨架

PgMP 4th 完整生命週期 橫向流程矩陣(cadmus 修改版),從 Vision-Mission-Strategy 階段到 Closing,跨多個績效域並列。
縱軸:領域分群(Lifecycle / Strategy Alignment / Benefits / Stakeholder / Governance / Core / Scope / Schedule / Finance / Quality / Resource / Information / Communication / Risk / Procurement / Change);橫軸:7 大階段。


§1 — 矩陣總覽:7 大階段 × 16 個績效域/活動群 [p.1~p.3]🔗

橫軸 7 階段(由左至右):

# 階段(英) 中文 主要產出 / 觸發
0a Vision-Mission-Strategy Planning 願景使命戰略規劃 組織層願景 / 使命 / 戰略
0b Strategic Plan (Organization or Portfolio) 戰略計劃(組織或項目組合層) Portfolio / Organization Strategic Plan
1 Concept / initiatives (pre-initiation) 概念 / 倡議(初始前) HL- 系列文件(Business Case / Milestones / Roadmap / Benefits Realization Plan)、Brain storming、Stakeholders Identification、Develop Standard & Structure
2 Initiation (Formulation) 啟動 / 制定(Program Definition) Program Charter、Benefits Register、各 Assessment、Initial 系列估算
3 Planning / Preparation 規劃 / 準備 各 Management Plan、Baseline、Program Initial Cost Estimate、Risk Management Plan
4 Executing / Controlling (Program Delivery) 執行 / 控制 Component Authorization、Benefits Delivery、各 Management & Control、Risk Register 更新
5 Closing (Program Closure) 結束(項目集收尾) Program Closure、Financial Closure、Lessons Learned & Best Practice、Transition

縱軸 16 個領域分群(由上而下):

  1. Life Cycle(生命週期主軸)
  2. Strategy Alignment(戰略一致性)
  3. Benefits Management(效益管理)
  4. Stakeholder Engagement(干係人參與)
  5. Governance(治理)
  6. Core activities — Integration(核心活動 / 整合)
  7. Scope(範圍)
  8. Schedule(進度)
  9. Finance(財務)
  10. Quality(品質)
  11. Resource(資源)— 屬 Supporting Activities
  12. Information(資訊)— 屬 Supporting Activities
  13. Communication(溝通)— 屬 Supporting Activities
  14. Risk(風險)
  15. Procurement(採購)
  16. Change(變更)

結構亮點:左半(Vision-Mission-Strategy / Strategic Plan)是 Portfolio / 組織層,Concept 起才進入 Program 範圍;Concept 階段所有產出前綴都是 HL-(High-Level / 草案),Initiation 後才轉為正式版本。


§2 — Life Cycle 領域逐階段內容 [p.1]🔗

階段 活動 / 產出
Concept / initiatives (pre-initiation) pre-initiation — Concept / initiatives 收集與篩選
Initiation Program Definition 階段:Formulation — initiation & PgM、Assign Sponsor & PgM、Secure Funding、Initial Scope / Resource / Cost / Risk Estimate
Planning Planning / Preparation — Initial Program Organization(建立初始項目集組織)
Executing / Controlling Program Delivery:Analyze Variances & Trend、Corrective / Preventive Action、Update Plans、Impact Assessments、Manage Risk / Issue / Change
Closing Program Closure — 收尾

重點:Program Definition 包含 Initiation + Planning,Program Delivery = Executing/Controlling,Program Closure = Closing。這是 PgMP 4th 的「3 階段大塊」對應到「5 階段細塊」的關鍵橋。


§3 — Strategy Alignment 領域逐階段內容 [p.1]🔗

階段 活動 / 產出
Concept / initiatives HL-Business Case、HL-Scope Statement、HL-Milestones Plan、Preliminary Roadmap、HL-Benefits Realization Plan (Benefit Management Plan)
Initiation Program Charter、Business Case(Develop in update)、Roadmap (keep updating)
Planning Full Business Case、Program Management Plan(整套 PgMP Plan)、Kick-off meeting
Executing / Controlling Component Authorization & Planning:Initiate Component、Assign PJ Manager、Allocated Resource、Establish Consistency。Establish Feedback Process、Lead PM Function。Component Oversight and Integration:Execute Plans、Review Component Performance、Consolidate Data、Evaluate Status to Monitor & Control。Component Transition and Closure、Approval Transition & Closure of Components
Closing Program Final Reports(Obtain Duration Approval、Obtain Closure Approval)、Execute Close-out、Encode Transition、Post-review Meeting、Lessons Learned & Best Practice

易混點:HL-Business Case(Concept 階段)→ Business Case 滾動更新(Initiation)→ Full Business Case(Planning)三個版本。Roadmap 同理:Preliminary Roadmap → Roadmap (keep updating)。


§4 — Benefits Management 領域逐階段內容 [p.1]🔗

階段 活動 / 產出
Concept / initiatives Environmental Assessments、Benefits Identification
Initiation Benefits Register、Maintain Benefits Register、Record Program Progress、Senior-level Executive、Sponsor、Stakeholders、Program Team
Planning Benefits Analysis and Planning:Benefits Management Plan (BMP)、Baseline、Mockup Metrics、MOU、Sustainment Plan、Program Architecture
Executing / Controlling Benefits Delivery:Delivered Incremental Benefits、End Benefits
Closing Benefits Transition(Transit Benefits)、Benefits Sustainment(Sustained Benefits、Operation Sustain Benefits)

對照:Benefits 是貫穿 5 階段的循環(Identification → Analysis & Planning → Delivery → Transition → Sustainment),Sustainment 在 Program 範圍外但 PgM 仍要交。


§5 — Stakeholder Engagement 領域逐階段內容 [p.1]🔗

階段 活動 / 產出
Concept / initiatives Stakeholders Identification、Stakeholders Analysis:Stakeholders Register、Brain storming、Stakeholder Map、Power / Interest Grid
Initiation Stakeholder Engagement Planning:Stakeholders Engagement Plan、Categorization、Needs、Expectations、Influences
Planning Stakeholders Engagement Planning:Stakeholders Engagement Plan(細化)、Defined Metrics
Executing / Controlling Stakeholders Engagement:Issue log(Impact Analysis)、Negotiation、Communication、Conflict Resolve
Closing Stakeholder communications:Stakeholders Register updates、communication strategy conflict

重點:從 Identification(Concept)→ Planning(Initiation/Planning 兩階段細化)→ Engagement(Executing)→ Final updates(Closing) — 干係人是「越來越具體」的螺旋。


§6 — Governance 領域逐階段內容 [p.1]🔗

階段 活動 / 產出
Concept / initiatives (跨整列底部說明)Develop Standard & Structure — Evaluate KPIs、Reporting、Evaluate Risks、Health Check & Phase-gate Review、Information Repository、Lessons Learned & Best Practice & Business Environment Monitor → Integration of Program and Operation
Initiation Organization Governance Approval、Charter (Recommended Governance Structure)、Governance Structure (PSC)、Risk Issue CR(PSC approval Component Initiation / Transition / Closure)
Planning (延續上方)PSC approval Component Initiation / Transition / Closure
Executing / Controlling Foster Relationships、Negotiate Support、Maintain Inability、Maintain Communication adapted to different SH、Evaluate threats identified by SH、PSC approval Escalation (Risk Issue CR)、PSC approval Component Initiation / Transition / Closure、Integration of Program & Operation
Closing PSC approval — 最終批准、PSC approval Closure

重點:PSC (Program Steering Committee) 是 Governance 的核心決策體,負責批准 Component Initiation / Transition / Closure 與 Risk / Issue / Change Request 升級。


§7 — Core activities — Integration 領域逐階段內容 [p.1]🔗

階段 活動 / 產出
Initiation ~ Closing(整列橫貫) Integration(整合作為核心活動貫穿全期)
Initiation Program Infrastructure Development
Planning Program Delivery Management、Core Team(Accountability Matrix)、PMO、PMIS、Close / CR
Executing / Controlling Program Performance Monitoring and Control:CR (Corrective / Preventive Action / Adaptive Change)、Performance Reports、Forecasts
Closing Program Closure:Final Reports (Archive Plan / Sign-off)、Knowledge Transfer and Share、Lessons Learned、Resources released

§8 — Scope 領域逐階段內容 [p.2]🔗

階段 活動 / 產出
Concept / initiatives Scope (HL-Scope Statement) — 高階範圍聲明
Initiation Scope assessment — 範圍評估
Planning Program Scope Planning:Scope Management Plan、Scope Statement、PWBS(Program Work Breakdown Structure)
Executing / Controlling Program Scope Control(OR: Updates (Scope Statement — PWBS))— 範圍控制
Closing (隨整體 Closure 結束)

§9 — Schedule 領域逐階段內容 [p.2]🔗

階段 活動 / 產出
Concept / initiatives Schedule (HL-Milestones Plan)
Initiation Program Schedule Assessment
Planning Program Schedule Planning:Schedule management plan、Schedule estimate、Master Schedule、Inputs to risk register、Updates: program roadmap
Executing / Controlling Program Schedule Control(OR: Updates (Master schedule — Risk register — Roadmap))
Closing (隨整體 Closure 結束)

§10 — Finance 領域逐階段內容 [p.2]🔗

Finance 是矩陣中最密集的一列,集中在 Planning 與 Executing/Controlling。

階段 活動 / 產出
Initiation Program Initial Cost Estimate:Program cost estimates、Program cost estimates assumptions、Component cost estimates guidelines
Planning Program Financial Framework Establishment:Financial Framework、Program Funding Sources、Updates: BC — Communication Management Plan、Stakeholder Engagement Plan)。Program Financial Management Planning:Financial management plan、Program funding schedules、Component payment schedules、Program operational costs、Hands to program risk register、Program financial metrics
Executing / Controlling Program Cost Budgeting:Program budget baseline、Program payment schedules、Component payment scheduling。Program Financial Monitoring and Control:Contract payments、Component budgets closed、Updates (Budget baseline — Program management plan)、CR — EAC — Corrective actions
Closing Program Financial Closure — Financial closing statements、Closed program budget — Input (final performance reports — knowledge repository)、Updates (financial management plan — Documentation of new tools and techniques used in the course of the program into the knowledge management system)

易混點:Initial Cost Estimate(Initiation)→ Financial Framework / Plan(Planning)→ Cost Budgeting + Monitoring & Control(Executing)→ Financial Closure(Closing) — 4 段層次清楚。


§11 — Quality 領域逐階段內容 [p.2]🔗

階段 活動 / 產出
Initiation Program Quality Assessment(品質評估)
Planning Program Quality Management Planning:Program Quality Management Plan、Quality policy、Quality standards、Quality metrics、COQ、SLA、MOU、Quality checklists、QA/QC specifications
Executing / Controlling Program Quality Assurance(質量保證)(QA audit findings、QA standards reports)、Program Quality Control(質量控制):OR、Completed checklists、Inspection reports、Customer satisfaction survey、Quality test results or measurement results
Closing (隨整體 Closure 結束)

紅字標示(原圖紅色):Program Quality Assurance(質量保證) vs Program Quality Control(質量控制) — 兩者都在 Executing/Controlling,但 QA 偏「過程審計」,QC 偏「產出檢驗」。


§12 — Resource 領域逐階段內容(Supporting Activities)[p.2]🔗

階段 活動 / 產出
Initiation Program Resource Requirements Estimation:Program Resource Requirements Estimate
Planning Program Resource Management Planning:Program Resource Management Plan、Program Resource Requirements
Executing / Controlling Resource Prioritization(Updates to Program Resource Management Plan)、Resource Interdependency Management、Updates to Program Resource Management Plan
Closing Program Resource Transition — Resources Released to the Organizational Elements(資源釋放回組織)

§13 — Information 領域逐階段內容(Supporting Activities)[p.2]🔗

階段 活動 / 產出
Initiation Program Information Management Assessment
Planning Program Information Management Planning:Program Information Management Plan、Program Information Management Tools & Applications、Program Reporting
Executing / Controlling Program Information Management:Updates to Program Information Repository、Information Distribution
Closing Program Information Archiving and Transition:Inputs to Organizational Governance Bodies、Lessons Learned to Organizational Governance Bodies

§14 — Communication 領域逐階段內容(Supporting Activities)[p.2]🔗

階段 活動 / 產出
Initiation Program Communications Assessment
Planning Program Communications Management Planning:Program Communications Management Plan、Communications Requirements
Executing / Controlling Program Communications Management:Program Communications
Closing (隨整體 Closure 結束)

§15 — Risk 領域逐階段內容 [p.3]🔗

階段 活動 / 產出
Initiation Program Initial Risk Assessment
Planning Program Risk Management Planning:Program Risk Management Plan、Periodic risk reports (showing threat and opportunity key performance indicator trends)、Availability of information、Availability of resources、Time and cost、Quality of information、Control。Program Risk Response Planning:Update (risk register)、Response plans、Contingency budgets
Executing / Controlling Program Risk Identification:Updates to Program Risk Register、Program Risk Analysis:Update (risk register)、Risk Register:Update (risk register)、Risk audit、Lessons learned、Program Risk Monitoring and Control:Update (risk register)、Execution of a risk response、Risk audit、Lessons learned
Closing Program Risk Management Transition — Inputs to Other Organizational Risk Registers(輸入給組織其他風險登記冊)

風險是 5 階段全覆蓋,Closing 階段把 Program Risk Register 的內容回饋給組織層的其他風險登記冊。


§16 — Procurement 領域逐階段內容 [p.3]🔗

階段 活動 / 產出
Initiation Program Procurement Assessment
Planning Program Procurement Management Planning:Program Procurement Management Plan、Program Procurement Plan、Program Procurement Standards、Program Budget Updates、Program Financial Plan Updates
Executing / Controlling Program Procurement Management:Contracts management plan、RFP — RFQ — IFB、Proposal evaluation criteria、Signed agreements、Awarded contracts。Program Procurement Administration:Performance/EV reports、Monthly progress reports、Vendor/contract performance reports (contractor's KPIs)
Closing Program Procurement Closure — Contract closeout reports、Updates to lessons learned、Closed contracts

§17 — Change 領域逐階段內容 [p.3]🔗

階段 活動 / 產出
Initiation Change Assessment(變更評估)
Planning Change Management Planning:Program Change Management Plan、Program Change Thresholds(變更閾值)
Executing / Controlling Change Monitoring and Controlling:Approved Change Requests、Updates to Program Change Log
Closing (隨整體 Closure 結束)

§18 — 關鍵交接點與閘門🔗

交接點 條件 / 觸發 對應產出
pre-initiation → Initiation Concept 階段 HL- 系列文件齊備、Sponsor 與 PgM 指派、初始資金 Secure Funding 完成 HL-Business Case / HL-Scope / HL-Milestones / Preliminary Roadmap / HL-Benefits Realization Plan
Initiation → Planning(Program Definition 內部) Program Charter 簽署、Benefits Register 建立、各 Assessment(Scope / Schedule / Finance / Quality / Resource / Information / Communication / Risk / Procurement / Change)完成 Charter、Benefits Register、各 Initial Estimate
Program Definition → Program Delivery(Phase Gate) Full Business Case 通過、Program Management Plan 整套完成、Kick-off meeting 舉行、Baseline 凍結、PSC 批准 Component Initiation Full Business Case、PgMP、Baseline
Program Delivery → Program Closure(Phase Gate) End Benefits 交付、所有 Components Transition & Closure 完成、PSC approval Closure Component Transition / Closure、End Benefits
Closing → Sustainment(在 Program 範圍外但 PgM 仍交) Program Final Reports 取得 Closure Approval、Resources Released、Risk Register 輸入給其他組織風險登記冊 Sustained Benefits、Operation Sustain Benefits、Inputs to Other Organizational Risk Registers、Lessons Learned & Best Practice

4 大 Phase Gate(對應 Richard / 整合考綱):pre-initiation 出口、Definition→Delivery、Delivery→Closure、Closure→Sustainment。


§19 — 跨領域對照亮點(易混點)🔗

  1. HL- 前綴 vs 正式版本 — 幾乎所有 HL-(High-Level)文件都在 Concept/pre-initiation 階段,正式版在 Initiation/Planning 階段:
  2. HL-Business Case(Concept) → Business Case 滾動更新(Initiation) → Full Business Case(Planning)
  3. HL-Scope Statement(Concept) → Scope Assessment(Initiation) → Scope Statement / PWBS(Planning)
  4. HL-Milestones Plan(Concept) → Schedule Assessment(Initiation) → Master Schedule(Planning)
  5. Preliminary Roadmap(Concept) → Roadmap (keep updating)(Initiation 起持續更新)
  6. HL-Benefits Realization Plan(Concept) → Benefits Register(Initiation) → Benefits Management Plan(Planning)
  7. Quality QA vs QC(原圖紅字)— 兩者都在 Executing/Controlling:
  8. Program Quality Assurance(質量保證):過程審計、QA audit findings、QA standards reports
  9. Program Quality Control(質量控制):產出檢驗、Completed checklists、Inspection reports、Quality test results
  10. Benefits 5 階段循環 — Identification(Concept) → Analysis & Planning(Planning) → Delivery(Executing) → Transition(Closing) → Sustainment(Closing 後,Program 範圍外但 PgM 仍交)
  11. Stakeholder 螺旋上升 — Identification(Concept,brain storming + Stakeholder Register) → Engagement Planning(Initiation/Planning 兩次細化) → Engagement(Executing,Conflict Resolve) → Final updates(Closing,communication strategy conflict)
  12. Finance 4 段層次 — Initial Cost Estimate(Initiation) → Financial Framework / Management Planning(Planning) → Cost Budgeting + Monitoring & Control(Executing) → Financial Closure(Closing)
  13. Risk 跨組織傳遞 — Program Risk Register 在 Closing 階段以「Inputs to Other Organizational Risk Registers」回饋給組織,展現 Program → Portfolio / Organization 的知識回流
  14. Governance 核心 = PSC — Program Steering Committee 在 Initiation 批准 Charter / Governance Structure,在 Executing 批准 Component Initiation / Transition / Closure 與 CR 升級,在 Closing 批准 Final Closure
  15. Procurement 雙活動 — Executing 階段同時並行 Procurement Management(合約簽訂)與 Procurement Administration(績效報告 / KPI 監控)
  16. Resource Transition — Closing 階段資源不是「消失」,而是「Released to the Organizational Elements」,回到資源池

§20 — 與既有筆記交叉索引🔗